CANCELLATION POLICY

1. Standard Reservations

• Free cancellation up to 48 hours before check-in
• Cancellations within 48 hours of check-in will incur a charge of one night's stay
• No-shows will be charged the full amount of the stay

2. Non-Refundable Rates

• Special discounted rates may be non-refundable
• These rates will be clearly marked during booking
• No refunds will be issued for cancellations or modifications

3. Group Bookings

• Cancellations must be made at least 7 days prior to arrival
• 50% charge for cancellations within 7 days
• Full charge for cancellations within 48 hours

4. Special Events & Peak Seasons

• Special cancellation policies may apply during peak seasons
• Different terms may apply during local events or holidays
• These terms will be communicated during booking

5. How to Cancel

To cancel or modify your reservation:

• Log in to your booking account
• Contact our reservations team
• Email: reservations@wahabheights.com
• Phone: +233 (0) 500 428 501

6. Force Majeure

Special consideration may be given for cancellations due to:

• Natural disasters
• Government travel restrictions
• Other extraordinary circumstances